> For the complete documentation index, see [llms.txt](https://docs.xibosignage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xibosignage.com/kb/billing-and-account-management/vat-sales-tax-rules.md).

# VAT Sales Tax rules

Xibo Signage Ltd is registered for VAT in the United Kingdom with VAT number: 201 8087 39.\
Xibo Signage Netherlands BV is registered for VAT in the Netherlands with VAT number: NL861840586B01.

VAT is charged on our products and services in the following ways:

**UK Individuals and Businesses dealing with Xibo Signage Ltd**\
VAT is always charged and our receipts and invoices will display our VAT Number.\
UK VAT registered businesses can reclaim VAT in the normal way.

**Dutch Individuals and Businesses dealing with Xibo Signage Netherlands BV**\
VAT is always charged and our receipts and invoices will display our VAT Number.\
Dutch VAT registered businesses can reclaim VAT in the normal way.

**EU Consumers**\
All EU Consumer transactions are handled by Xibo Signage Netherlands BV.\
VAT will be charged on services at the rate specified by your country of residence. VAT will be charged on goods at the rate specified by the country that we are delivering goods to if within the EU.

We are required by law to validate that the country you have provided matches the country of origin for the payment and will contact you if they do not match.

**EU Businesses**\
Businesses may deal with Xibo Signage Netherlands BV or Xibo Signage Ltd. All orders including hardware for delivery to an address inside the EU customs union will be handled by Xibo Signage Netherlands BV.

VAT will not be charged assuming you can provide a valid VAT Registration number during checkout. VAT Numbers provided will be checked with the central VIES system.

**Countries with Digital Sales Tax Schemes - Reverse Charge**\
The following countries have Digital Tax Schemes for Business to Business transactions: Albania, Angola, Bangladesh, Colombia, India, Japan, Kuwait, Norway, Oman, Qatar, Saudi Arabia, Singapore, Turkey and the United Arab Emirates.

Orders from these countries will fall under the “Reverse Charge” scheme and VAT will not be charged. A valid VAT/GST/Sales Tax number will be required at checkout. We are currently unable to accept consumer transactions from these countries.

**Countries with Digital Sales Tax Schemes**\
The following countries do not differentiate between business and consumer sales: Belarus, Russia and Serbia.

Unfortunately we cannot currently take orders from these countries.

**The rest of the world**\
Consumers and businesses from the rest of the world will not be charged VAT.

For further queries regarding our VAT status or charges, or if your country is not available at checkout, please open a [Support Ticket](https://account.xibosignage.com/my-account/tickets?open=true).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.xibosignage.com/kb/billing-and-account-management/vat-sales-tax-rules.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
