> For the complete documentation index, see [llms.txt](https://docs.xibosignage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xibosignage.com/using-my-account/my-account.md).

# My Account

Once registered, all products and services are available for purchase from [My Account](https://github.com/xibosignage/docs-admin/blob/master/my-account/README.md)

Manage all purchased **Plans**, **Perpetual Licences**, **Hardware** and **White Labels** from your My Account dashboard.

Keep a track of how your orders are progressing:

![Progress](/files/AamNOZwvITTNCwgl5qy9)

Provide and manage **Billing** information:

![Billing](/files/o3LBo7EQqv31xLQXLs92)

## Teams

Invite other Users to your My Account dashboard using the **Team** button:

Click to **Invite** and use the drop down menu to set a **Role** for the team member:

There are four **Roles** to select which give varying access to **My Account** for users:

* **Owner** - has access to everything
* **Admin** - has access to everything
* **Support** - has access to view Plans, Perpetual Licences, White Label, Hardware and open Tickets, with no access to purchase.
* **Billing** - has access to billing information only.

Include the users **email address** to send an invite notification

{% hint style="success" %}
You can change a Users **Role** and **Reset Passwords** using the buttons at the end of a row for users! 
{% endhint %}

## My email address was rejected when I tried to sign up?

When signing up for an account, Xibo Signage may reject signups from email addresses hosted by certain providers.

This may be because the email provider hosts “disposable” email accounts, or because there are technical issues with delivering email to those providers. The sections below provide some more details for specific cases.

{% hint style="warning" %}
If you believe that we’re preventing signup from your email address wrongly, please email us at <support@xibosignage.com> and we will be happy to investigate.
{% endhint %}

### Disposable Email Accounts

It’s important that once you’ve signed up for an account, we can contact you regarding the products and services that you’ve ordered. Using a disposable email address prevents us from getting in contact with you.

Please use a non-disposable email address - such as those offered for free by Google Mail, [Outlook.com](http://outlook.com/) etc, or the one offered by your internet service provider.

Any consents to be kept informed by email can be changed at anytime from the **Profile** section of the **My Account** dashboard once registered.

### Apple iCloud / MobileMe

We’ve experienced significant issues with reliable email delivery within the iCloud system. Messages sent from Xibo Signage simply vanish within the iCloud system without a non-delivery report, so we don’t know if you have received our messages or not. We contacted Apple support to discuss this and to try and find a resolution, however Apple were unwilling to investigate, so we’ve been left with no option but to block signups from Apple iCloud users at this time.


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